Accessing Old Application Data

Overview

Accessing Old Application Data

This article will cover accessing previous application data in Reapit Lettings.

The processes in this article include:

• Accessing Old Applications
• Reapit Lettings Data Retention Policy

Accessing Old Applications

Navigate to the search bar at the top of the page

Enter the property address.

Click on the Applications drop-down.

From here, you will be able to view any current applications here.

Click View Applications.

To view applications in alignment with Reapit Lettings data retention, click the Applications drop-down.

Click All.

Reapit Lettings Data Retention Policy

Please refer to the key points below for Reapit Lettings Data Retention Policy:

Note: Blue text statuses are located under Messages > Applications.

Unsuccessful Applications: Data related to unsuccessful applications will be deleted 60 days after submission.

Successful Applications: Data related to successful applications will be deleted 3 years after submission.

Manual Data Deletion: Users can manually delete data directly in 2Apply to ensure compliance with retention requirements.

Reporting: Basic enquiry information will be retained for reporting purposes, but no personal data will be stored after the retention period expires.

Data Recovery: Once deleted, data cannot be recovered. Please ensure any necessary data is stored externally to prevent loss.

Save Applications Externally: For compliance and auditing purposes, we recommend saving approved applications in Trust Accounting software.

Important Notes:

• We are not able to recover old application data.
• Unsuccessful and Successful applications are determined by the External Statuses within 2Apply. These statuses must be set up correctly for the retention policy to work as expected.