KeyWhere V2 Panels and FAQs

Overview

KeyWhere V2 Panels and FAQs

How can I tell if a panel is v1 or v2?

Hardware

The v1 Panel has a coloured K logo. The power light will pulse green on start-up.

The v2 Panel will have Purple K Logo. The power light will pulse blue on start-up.

****Software

Panel Settings in KeyWhere shows v1 or v2

Does v2 allow multiple keysets for per hook?

Yes, v2 panels now support 2 tags per hook. Effectively doubling capacity with the intended use of two keysets for the same property held on one hook (for example the PM keyset and vacancy/sales keyset)

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How much quicker do the lights respond?

The refresh is now near instantaneous when you add or remove a tag.

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How much weight can the board hold?

v1 panels & v2 panels are both rated to support 24kgs of keysets

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How much weight a single hook hold?

v1 panels & v2 panels are both rated to support 200g per hook

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Are v1 and v2 panels compatible with each other?

Yes, a combination of v1 and v2 can work together on same wifi.

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Are panel status lights the same between v1 and v2?

No. The power light for v2 panels will pulse blue on start-up. There are also new error states on v2 panels.