• Reapit LettingsProduct docsStronger growth starts with smarter lettings

    Letting

    2Apply - Find Me a TenantUpdated 2025-12-11

    This article will run through how to invite suitable 2Apply applicants to apply for properties within your management in Reapit Lettings.

    2Apply QR CodesUpdated 2025-12-11

    This article will run through how to access the 2Apply QR Code, as well as download and preview in Reapit Lettings.

    2Apply Verify FAQ'sUpdated 2025-12-11

    This article shares 2Apply Verify FAQ's

    2Apply Verify OverviewUpdated 2025-12-11

    This article will show 2Apply Verify Overview in Reapit Lettings.

    Access Application PDFUpdated 2025-12-15

    This article will run through how to produce and access an application via PDF

    Accessing Old Application DataUpdated 2026-07-16

    This article will cover accessing previous application data in Reapit Lettings.

    Accessing the 2Apply link you send to TenantsUpdated 2025-12-11

    This article will run through how and where to access the 2Apply link you send to Tenants

    Adding an Applicant's Financial HistoryUpdated 2026-04-21

    This article will run through how to add an applicant’s financial history to their application in Reapit Lettings.

    Adding an Applicant's Living HistoryUpdated 2026-04-21

    This article will run through how to add an applicant’s living history in Reapit Lettings.

    Adding Medicare InformationUpdated 2025-12-15

    This article will guide you through the Medicare information page within the ID Documents section

    Adding Personal References and Emergency ContactsUpdated 2026-04-21

    This article will run through how to add personal references and emergency contacts in Reapit Lettings. The processes in this article include: Adding References Adding Emergency Contact

    Bulk Contact TenantsUpdated 2026-06-23

    This article will run through how to bulk contact tenants

    Bulk Shortlisting ApplicationsUpdated 2025-12-11

    This article will run through how to add bulk applicants to a shortlist against a property in your account in Reapit Lettings.

    Calculating an Applicant's Affordability RatioUpdated 2026-04-21

    This article will run through how to calculate an applicant's affordability ratio in Reapit Lettings.

    Cancelling a Tenant from An InspectionUpdated 2026-06-22

    This article explain the process of how to cancel a prospective tenant from an inspection.

    Completing a TICA when using 2Apply VerifyUpdated 2026-04-21

    This article will run through how to complete a TICA Check once a 2Apply application has been received in Reapit Lettings.

    Custom Categories for Property SeekersUpdated 2026-04-28

    This article covers the processes for setting up and assigning custom categories for Property Seekers in Letting and Sales modules within Reapit Lettings. The processes in this article include: • Creating Custom Categories – Letting Module • Creating Custom Categories – Sales Module • Applying a Custom Category Apply to a Prospect Apply to a Sales Enquiry – Buyer or Contact.

    Entering a New Prospect EnquiryUpdated 2026-01-09

    This article will run through how to enter a new prospect enquiry within your account in Reapit Lettings.

    Hide the Applicant Activity Panel using the Toggle Activity BarUpdated 2026-04-21

    This article will run through how enable the toggle activity bar to hide the activity panel within Reapit Lettings.

    How Enquiries Are CategorisedUpdated 2026-06-23

    This article explains the three main categories for Tenant Enquiries in Reapit Lettings.

    How To Add A Property Image Onto Your Tenant Registration Screen And Weekly Owner ReportUpdated 2026-06-23

    This article will run through how to add a property image onto your tenant registration screen and weekly owner report Note: If we have not received a property image from your XML feed, you can manually link to a property picture. This picture is shown on the Tenant Registration Screen and Weekly Owner Report.

    How To Add Additional Applicants To An Existing ApplicationUpdated 2026-04-21

    This article will run through how to add multiple applicants to an existing application within Reapit Lettings.

    How to Add an ApplicationUpdated 2026-04-21

    This article steps you through the process of how to manually add an application for a rental within Reapit Lettings.

    How to Add an Inspection into Reapit ViewingsUpdated 2026-01-16

    This article will run through how add an inspection in Mobile ROL within your account on your mobile device

    How to Add Current Occupants to a PropertyUpdated 2026-06-23

    This article will run through how to add current occupants to a property within Reapit Lettings.

    How to Add Key DetailsUpdated 2026-06-23

    This article will run through how to add key details in Reapit Lettings.

    How To Add Link To Website Property ListingUpdated 2026-06-23

    This article will run through how to add a link to the website's property listing within Reapit Lettings

    How to Add Property Specific and Pet InfoUpdated 2026-06-22

    This article will run through how to add property specific and pet info at Reapit Lettings

    How to Add Property Specific Not Available Times For Ideal WeekUpdated 2026-06-22

    This article will run through how to add property specific Not Available Times for an Ideal Week

    How To Allow Inspections Before Available DateUpdated 2026-01-09

    This article will run through how to allow inspection before the available date in Reapit Lettings.

    How to Approve an ApplicationUpdated 2026-04-21

    This article will show you how to approve an application in Reapit Lettings.

    How To Assign a Property Manager to an ApplicationUpdated 2025-12-15

    This article will run through how to assign a Property Manager to an Application in Reapit Lettings.

    How To Cancel An Inspection In MobileROLUpdated 2026-01-16

    This article will run through how to record results for registered tenants in MobileROL

    How To Check An Applicant has Inspected A PropertyUpdated 2026-04-21

    This article will run through how to check if an applicant has inspected a property in Reapit Lettings. The processes in this article include: Checking for Inspection via Applications. Checking for Inspections via Properties.

    How to Check Who Cancelled an InspectionUpdated 2026-06-23

    This article will run through how to check who cancelled an inspection within Reapit Lettings.

    How To Contact an ApplicantUpdated 2026-04-21

    This article will run through how to contact an applicant in Reapit Lettings.

    How to Create an Inspection with Time Slots via Reapit ViewingsUpdated 2026-07-15

    This article will run through how to create an inspection with time slots via Reapit Viewings.

    How to Delete an ApplicationUpdated 2026-04-21

    This process shows how to delete an Application in Reapit Lettings. This process can also be used for 2Apply and Apptracker.

    How to Enable the Price Reduction NotificationUpdated 2026-06-23

    This article will run through how to enable the Price Reduction Notification in Reapit Lettings

    How to Generate Reference Summaries with AIUpdated 2026-04-21

    This process demonstrates how to generate a reference summary of information provided in the application within Reapit Lettings.

    How to Link Properties TogetherUpdated 2026-01-19

    This article will run through how to link properties together within Reapit Lettings.

    How To Link To The Register ScreenUpdated 2026-01-09

    This article will run through how to link to the register screen in Reapit Lettings.

    How to Mark a Property as New BusinessUpdated 2026-06-23

    This article will run through how to mark a property as new business at Reapit Lettings

    How to Merge ApplicationsUpdated 2026-02-26

    This article will run through how to merge applications in Reapit Lettings.

    How to Order a Tenant CheckUpdated 2025-12-15

    This article will guide you through the process of ordering a tenant check.

    How To Record Answers For Inspection Tasks In MobileROLUpdated 2026-01-16

    This article will run through how to record answers for inspection tasks in MobileROL

    How To Remove A Leased PropertyUpdated 2026-01-21

    This article will run through how to remove a leased property in Reapit Lettings.

    How to Search for an ApplicationUpdated 2026-04-21

    This article will run through how to search for an application in Reapit Lettings.

    How to Set Up An Inspection AlertUpdated 2026-01-09

    This article will run through how to set up an inspection alert in your account in Reapit Lettings.

    How To Setup A Property Specific Ideal Week And Calendar TimeUpdated 2026-01-20

    This article will run through how to set up a property specific ideal week and calendar time in Reapit Lettings

    How To Setup Property BooksUpdated 2026-01-20

    This article will run through how to enable property books within your account in Reapit Lettings.

    How to Update an Existing Applicant SummaryUpdated 2026-04-21

    This article will run through how to edit an existing applicant summary in Reapit Lettings.

    How To Update Application StatusUpdated 2025-12-15

    This article will run through how updating the application status not only enables efficient progress tracking but also automatically triggers updates to be sent to the Applicant, Owner, or Agent via Email and/or SMS

    How To Use The Run WizardUpdated 2026-01-13

    This article will run through how to use the run wizard

    How to Use VicWaterUpdated 2026-02-27

    This article will run through the automatic process when changing a tenancy with the water board

    How to View All Your Letting EnquiriesUpdated 2026-01-14

    This article will run through how to view all your enquiries in Reapit Lettings.

    How to View Application HistoryUpdated 2026-04-21

    This article will run through how you can view applicant history Reapit Lettings.

    How To View Application History In LettingUpdated 2026-01-14

    This article will run through how to view application history in letting

    How to View Applications that Have Been Marked as 'Unsuccessful - Good'Updated 2026-04-21

    This article addresses the topic of quality prospective tenants who were unsuccessful in their property applications and provides guidance on how to identify applicants with this status within your account in Reapit Lettings.

    How to View Current ApplicationsUpdated 2025-12-11

    This article will run through how you can view any current application made against a property in your account.

    Inspection Calendar TimesUpdated 2026-06-23

    This article contains processes relating to enable and disable Calendar Times for properties in Reapit Lettings. The processes in this article include: How to Disable Calendar Times For a Property (Prior to Specific Date) How to Enable Calendar Times For a Property (Prior to Available Date) How to Disable Calendar Times for a Property (Due to Pending Application)

    Inspections - Maximum Number of TenantsUpdated 2026-02-27

    This article will run through how to set a maximum number of tenants for inspections. Setting a maximum number of tenants allows you to cap the number of registrations to book in for inspections. The processes in this article include: System Default - Maximum Number of Tenants Individual Property Inspections - Maximum Number of Tenants

    Inviting Tenants using FindMeUpdated 2026-01-14

    This article will teach you how to review and invite suitable applicants to apply for properties within your management using the FindMe function within Reapit Lettings.

    Keep Property Addresses Private in Rental ListingsUpdated 2026-01-09

    This article will run through how to hide the Property Address from the Listing in Lettings so the address is not included in the automated emails and messages in Reapit Lettings.

    Locate Archived ApplicationsUpdated 2026-04-21

    This process demonstrates how to located archived applications in in Reapit Lettings.

    Managing Video Tour Link and Video Link to a PropertyUpdated 2026-06-23

    This article will run through how to manage the video tour link and video link to a property within Reapit Lettings. The process in this article include: How to Add an External Video Tour Link to a Property (e.g. Youtube link) How to Add a Video Link to a Property How to Add a Video Tour Link to a Property in Reapit Viewings

    Recording Application NotesUpdated 2026-04-21

    This article will run through how to record application notes in Reapit Lettings.

    Saving an Applicant's supporting documentsUpdated 2026-04-21

    This article will run through how to save applicant’s supporting documents to their application in Reapit Lettings.

    Saving the Privacy Terms & ConditionsUpdated 2026-04-21

    This article will run through how to save manual Privacy Terms and Conditions on an application in Reapit Lettings. The Privacy Terms & Conditions Approval section gives you the option to record that the applicant's agreed to your Online Privacy Terms and Conditions or allows you to upload the signed Privacy Terms and Conditions to the application.

    Send an Application Comparison to an Owner for Multiple ApplicationsUpdated 2025-12-15

    This article will run through how to send an application comparison to an Owner for a multiple applications

    Send an Application Summary to an Owner for a Single ApplicationUpdated 2026-04-21

    This article will run through how to send an application summary to an Owner for a single application in Reapit Lettings.

    Sending a Message within Reapit ViewingsUpdated 2026-02-20

    This article will run through the processes of sending a message within Reapit Viewings. The process in this article will include: How To Contact Registered Tenant In Reapit Viewings How To Send Follow Up Messages To Tenants In Reapit Viewings How To Send Running Late Message In Reapit Viewings

    Sending a Personal Reference Request for an ApplicationUpdated 2026-04-21

    This article will run through how to send a personal reference request for an application in Reapit Lettings.

    Sending a Property Reference Request from an ApplicationUpdated 2026-04-21

    This article will run through how to send a personal reference request from an application within Reapit Lettings.

    Sending an Employment Reference Request from an ApplicationUpdated 2026-04-21

    This article will run through how to send an employment reference request from an application in Reapit Lettings.

    Sending Application Links for Unlisted PropertiesUpdated 2025-12-11

    This article will run through how to send through a prospect an application link when the property in question isn't on the market

    Sending Text Message within Reapit LettingsUpdated 2026-06-23

    This article will run through the process on how to send a text message within Reapit Lettings.

    Smart CheckerUpdated 2026-04-21

    This article will run through how you can utilise the smart checker function within Reapit Lettings to verify the validity of a mobile number. Smart Checker provides users with a level of confidence on the likelihood of the mobile number being authentic based on the breakdown of usage with Reapit Lettings.

    Status Group: Not RegisteredUpdated 2026-06-23

    This article will run through what tenants not registered means in Reapit Lettings.

    Summary Column DefinitionsUpdated 2026-06-23

    This article shows the definitions for the columns on the Summary Screen in Lettings

    The Property Applications PageUpdated 2026-04-21

    This article provides an overview of the key information contained on the Reapit Lettings Applications Page. The Property Applications page can be used to view and access all current applications grouped by property.

    Understanding an ApplicationUpdated 2026-04-21

    This article will run through how to understand an application in Reapit Lettings.

    What are Property Specific NotificationsUpdated 2026-06-23

    This article will run through what property specific notifications are and how to manage them in Reapit Lettings.

    What Does Inspection Source MeanUpdated 2026-06-23

    This article provides you with an overview of what an inspection source is within Reapit Lettings

    What is a Pending ApplicationUpdated 2026-04-21

    This Reapit Lettings article will run through where to view any 2Apply applications that have only been partially submitted. This is helpful if an applicant contacts your agency about the progress of their application and you can advise the next steps.

    What is the On List?Updated 2026-01-20

    This article offers an overview of a Property On List and guidance on completing it

    What is the Quick Prospect tabUpdated 2026-05-14

    This article will run through how to add new prospect tenants within Reapit Lettings