Sending Individual Communications

Overview

Sending Individual Communications

Contacts can be messaged individually from a contact list, the contact profile or from a particular tenancy or management agreement within the property.

The process in this article include:

• Sending Individual Communications

1. Navigate to relevant contact, property or agreement and select message.

2. Select Channel - SMS or Email.
3. Click on CC/BCC. Search and select an existing contact, or enter a full email address for contacts not within Reapit PM. Note: CC/BCC functionality is not available when bulk communicating.

4. Select Template if applicable, or type directly into the message using the suggested merge fields to assist.

5. Click on Show example to preview the Template without merge fields.

6. Additional content and attachments can be added to the template prior to sending.

7. Update Reply To if required.

8. Click Send. Note it will advise if any contacts will not receive the communication.

1. For Contacts set up for Print preferences, print documents will be generated and can be accessed for download in the communications page. Click on the notification to access.

1. Click on Click here to view and download.