• Reapit PMProduct docsProperty management with service at its core

    Communication and Conversations

    Communication HistoryUpdated 2025-08-19

    Communication history can be accessed from the Conversations page and within contact profiles, tenancies, ownerships and creditors in Reapit PM.

    Conversations - Connecting your Gmail Account to Reapit PMUpdated 2026-05-01

    This article will guide you through connecting your Gmail account to Reapit PM.

    Conversations - Connecting your Outlook Account to Reapit PMUpdated 2026-05-01

    This article will guide you through connecting your Outlook account to Reapit PM.

    Conversations - Managing Email Actions and FeaturesUpdated 2026-05-01

    This article will guide cover the actions and features within Conversations in Reapit PM

    Conversations - Shared Emails, Updating or Changing Email ParticipantsUpdated 2025-09-09

    This article outlines how shared emails appear in Conversations and explains how to update or change email participants.

    Conversations - What Emails are Stored in Reapit PMUpdated 2026-08-18

    This article explains which emails in your Gmail or Outlook inbox will appear in Reapit PM.

    Conversations - What Timelines Are Emails Automatically Stored OnUpdated 2025-09-09

    This article explains which timelines will display received emails from Gmail or Outlook in Reapit PM.

    Conversations – Manage the Participant of a Profile and Portfolio Email AddressUpdated 2025-09-09

    This article outlines how to update the participant against a linked Gmail or Outlook account to a user or a portfolio.

    Conversations – Unknown ParticipantsUpdated 2025-09-18

    This article will cover the use of the unknown participants section in Conversations.

    Conversations – Updating Assigned Users on EmailsUpdated 2025-09-09

    This article outlines how to assign another user on emails in Conversations.

    Conversations Term GlossaryUpdated 2025-10-07

    This glossary will define common terms used in Reapit PM's Conversations.

    Notifying tenants by SMS after sending them an emailUpdated 2026-03-17

    The article will cover the setup and use of the SMS notification after email communication is issued.

    Sending Bulk CommunicationUpdated 2025-09-05

    Emails and SMS can be sent in bulk via a Property, Contact, Owner, Tenant or Creditor list

    Sending Individual CommunicationsUpdated 2025-09-05

    Contacts can be messaged individually from a contact list, the contact profile or from a particular tenancy or management agreement within the property.

    Set Communication PreferencesUpdated 2025-09-05

    This article will take you through how to set a contacts communication preferences.

    Working with Inbound SMSUpdated 2025-09-05

    This article will walk you through how to view Inbound SMS messages and how to respond to Inbound SMS messages.