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Reapit PMProduct docsProperty management with service at its core

Help Centre
Reapit PM
Communication and Conversations

Accounts

Accounts - General

Agency Fee Withholds
Bills FAQs
Charging and Reversing Fees
Direct Debit Bonds
Generating a BAS Report
Managing CentrePay
Managing External Financials
Pending Payments
Tenant Invoicing in Cloud

Banking

BPAY in Cloud
Daily Banking

Bills

$0 Bills Additional Information
Adding and Managing Bills
Editing, Writing off or Deleting Bills
Processing Bills

Disbursement

Mid Month Disbursements in Reapit PM
Processing Disbursement
Transferring Balances after a Rent Roll Sale

Receipting

Bulk Receipting
Processing a Bond Refund in Reapit PM
Receipting and Reversals in Reapit PM
Receipting for Commercial Tenants

Reconciliation

Creating an Adjustment in Reapit PM
How to Reconcile in Reapit PM
Reconcile Transactions / EOM processes in Reapit PM

Accounts Reporting

Arrears Reporting / Tribunal Reporting
End of Financial Year Guide
Tenant Invoice Summary and Rent Summary
Understanding Financial Year Statements

Analytics+

Analytics+ Owner and Income Expense Report
Analyticsᐩ Reports
Introduction to Analyticsᐩ
Using Pulse in Analytics+

Communication and Conversations

Communication

Communication History
Notifying tenants by SMS after sending them an email
Sending Bulk Communication
Sending Individual Communications
Set Communication Preferences
Working with Inbound SMS

Conversations

Conversations - Connecting your Gmail Account to Reapit PM
Conversations - Connecting your Outlook Account to Reapit PM
Conversations - Managing Email Actions and Features
Conversations - Shared Emails, Updating or Changing Email Participants
Conversations - What Emails are Stored in Reapit PM
Conversations - What Timelines Are Emails Automatically Stored On
Conversations – Manage the Participant of a Profile and Portfolio Email Address
Conversations – Unknown Participants
Conversations – Updating Assigned Users on Emails
Conversations Term Glossary

Console Pay

Console Pay General Processes

Auto-Invites to Console Pay
Bulk Invitations via Console Pay
Console Pay - Create an Agreement
Console Pay - How to Stop Duplicate Payments When Creating a New Payment Schedule
Console Pay - Paid to Date +1
Console Pay Adding Additional Payments
Console Pay Arrears Notification Suppression
Console Pay Cancelling a Payer
Console Pay for Existing Tenancies with Manual or Recurring invoices
Console Pay in Lease Renewals
Console Pay in the Vacate Workflow
Console Pay Scenario - Existing Tenancies without Recurring Invoices
Console Pay Scenario - Existing Tenancy Agreement no Outgoings (in Rent Arrears)
Console Pay Scenario - Existing Tenancy Agreement with outgoings (Rent + Invoice in arrears)
Console Pay Scenario - New Tenancy Agreement
Console Pay Tenancy Invitation and Setup
Console Pay Updating a Tenancies Console Pay Schedule
Console Pay Updating Tenant Invoice Message
Console Pay when Entering a new Tenancy Agreement
Console Pay: Bulk Receipting
Managing Failed Payments with Console Pay
Managing Invoice Payments with Console Pay
Modifying or Deleting a Console Pay Payment
Resending Console Pay invitations
Updating Console Pay Payment Method in Tenant App

Getting Started

Clearing Cookies and Caches in Google Chrome
Creating a Chrome Bookmark/ Shortcut on Desktop for Reapit PM
How to Guide for Owner Portals
Managing your User Profile
Navigation Icons
Printing and Print Options
Tasks
Tenant Paperless Inspection
Using the Console Tenant App

Properties and People

Commercial

Change of Owner for Building and Commercial Properties
Changing Commercial Rent Alignments for New Tenancies
Commercial Options
Commercial Property List
Commercial Tenancy Outgoings On-Chargeable
Commercial Tenancy Schedule in Analytics
Creating a Commercial Tenant Agreement
Creating and Managing a Building
Creating Commercial Properties
Managing Commercial Bonds Externally Held
Pay from Tenant Deposits/ Commercial Bond
Recurring Monthly Outgoings
Recurring Rent and Outgoings for Commercial
Rent Reviews for Commercial Tenancies
Setting and Applying CPI Rent Reviews
Tenant Insurance and Compliance
Withholding Funds for Commercial Buildings

Creditors

Creditor Bill Prioritisation
Creditor Withhold
Creditors in Reapit PM

General Property

Adding, Editing and Deleting Notes
Creating REI Forms in Reapit PM
Lease Renewal Workflow
Pop-Up Notes / Contextual Notes
Property Roles
Rent Calculator

Owners in PM

Adding or removing a contact from a management agreement
CC Owner Statements to Additional Email
Change Owner
Create a Management Agreement
Inspection Fee
Owner to Owner Transfer
Portal Set Up and Invites
Sharing Documents to the Owner Portal
Unlink an Owner
Updating Fees on Management Agreements - Individual Ownership
Withholding Funds from an Owner in Cloud

Residenital PM

Adding and Managing Properties
Compliance Management
Creating and Managing Inspections
Creating and Sending Inspection Reports
How to Manage a Vacate
Key Management
Linking Owner Contacts on Properties
Managing Advertising & Listings
Periodic Rental Reviews
Property Management Paperless Inspections
Rent History
Setting up Property Details & Features
Tenant Self Inspections

Sales PM

Creating and Managing Sale/Sales agreements
Creating and managing sales/sales contracts
Reporting in Reapit PM & Sales
Setting up Property Details in Console Sales
Withdrawing a Sale

Tenants in PM

BPAY Bonds
How to Process NZ Tenant Bond Refunds
Managing a Break Lease in Reapit PM
Managing Rent Reviews
Managing Tenants on the Console Tenant App
Rent Alignment
Rent Deductions
Rent Period Change
Setting up and Creating Tenant Water Invoices via On-Charging
Setting up Recurring Tenant Invoices
Tenant Agreement
Transferring Tenant Deposit to Rent in Cloud
Troubleshooting Scenarios for Bond Payments with NZ Tenancy Services
Updating the Tenants on an agreement

Reapit PM Inspect App

Accessing the Reapit PM App
Communications in the Reapit PM App
Console Go - Route Mapping with Push Notifications
Notifications on Reapit PM (mobile)
Reapit PM App
Reapit PM Inspect App
Reapit PM Inspect Maintenance
Reapit PM Inspect Setting up Property Inspection Templates
Reapit PM Inspect: Activating and Logging Out
Reapit PM Master Templates
Tasks on Reapit PM (Mobile)

Settings & Integrations

Reapit PM Integration

1300 Smoke Alarms Integration
Bricks + Agent Integration
Compare and Connect Integration
Cyclic Maintenance Integration
Fast Connect Integration
FLK it Over Integration
Inspection Express Integration
Inspection Manager Integration
Integration Setup – Reapit PM / Reapit Lettings
Managing DEFT integration
Move Me In Integration
Movinghub Integration
MyConnect Integration
Property Inspection Manager (PIM) Integration
Property Services 360 Integration
Realworks (QLD) Integration
Reapit PM + Reapit Sales Integration: Activation & Sales Appraisals Requests
Reapit PM + Reapit Sales: Introduction to Integration
REI Forms Integration (Exc. VIC)
REI Forms Live (VIC) Integration
REISA Forms Integration
Smoke Alarm Testing Services Integration
Snug Integration
TAPI (Bulk Bill) Integration
Tapi Integration

Reapit PM Settings

Arrears Auto Reminders
Banking Settings
Bill Settings
Categories
Change Log
Change Of Office to a New Brand or Trading Name
Communication in Reapit PM & Sales
Configuring Tenant Agreement References
Creating Agency Fees
Creating and Editing Templates
Custom Data
Dissections in Reapit PM
Editing, Applying and Deleting Fees
End of Financial Year Fees
Fraud Detection
Gained and Lost Setup & How To
Inviting and Setting Up Users
Managing Portfolios
Office Setup
Owner Statements & Set Up
Owner Statements PDF Template Version 1
Owner Statements PDF Template Version 2
Profile, Portfolio, and Office Signatures
Reapit Connect and Reapit PM
Setting up SMS - Inbound & Outbound
Yardstick Tool

All Clear Integration
Assigning Compliance in Bulk Using Marketplace Integrations
Property Compliance Australia Integration

Workflows

Advertising in Reapit PM
Arrears Workflow
Cancelling a Tenancy
Commercial Arrears
Commercial Invoice / Rent Credits
Configuring Auto Reminders for Inspections
Copy Comments and Photos from a Previous Inspection
Creating a Comparative Market Analysis via Lease Renewal
Edit and Send Inspection Notice
How to Download Inspection Photos
Maintenance Requests & Work Orders
Reapit Lettings - Sending and Receiving Tenancy and Property Data from Reapit PM
Recurring Maintenance Requests
Tenant Applications Workflow

General

Activating and Processing Bond Payments with NZ Tenancy Services
Commercial Bonds
How to Complete an Entry or Exit Inspection Using the Reapit PM Inspect App
How to Download the Payment History / Rent History
How to Make Contacts and Agreements Inactive
Invoice Automate Integration
Managing Contacts
Reapit AI Maintenance Agent
Reapit invoices will soon look different
Reapit PM & Reapit Sales Integration
Tenant Invoice PDF and Email Template Editing Options
The Golden Profile Overview
Using the Reapit App Switcher

Communication and Conversations

Communication6 articles Conversations10 articles

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