Bills FAQs

Overview

Bills FAQs

This article will list common frequently asked questions regarding Bills within Reapit PM.

1. Why can I no longer add new Pending Payments?

Pending payments was essentially the same function as adding a new Bill and applying a withhold to that Bill so that those funds get withheld from disbursement.

2. How do I stop using Ownership common property funds when bulk processing Bills?

Simply deselect the bottom checkbox in the Bills settings drawer for Bulk processing behaviour.

3. Do I have the ability to manually use Ownership common property funds for shortfall Bills?

YES, you can enter a Bill against a property when there is insufficient funds in that property then select the TRANSFER button to utilize common funds(note: 100% of shortfall must be applied).

4. How to manage Bills for buildings and commercial properties. When Bills are assigned to a building for processing, if there are no funds available on the building, the balance can be journaled from a commonly owned property attached to the building using the following methods:

• Owner to Owner Funds Transfer - https://help.console.com.au/s/article/Owner-to-Owner-Transfer
• Processing Bills - https://help.console.com.au/s/article/Processing-Bills

Note: The articles mentioned will cover the steps on journaling funds from a commonly owned property to the building (Owner to Owner) and Processing Bills for a property with insufficient funds but with commonly owned properties attached (Processing Bills).

5. Will the balance of the Bill get withheld from disbursement?

YES, provided you have selected the top checkbox in the Bills settings drawer.

6. How do I generate an EFT report for a Once Off Bill?

It will automatically generate for you in the zip file along with the ABA file.

7. How does the cheque number get allocated on Once Off payments?

PM looks for the next available cheque number at the time of entering the bill, this can then be edited at Bill processing time.

8. Is the transaction created as soon as the Bill is entered?

The bill must be processed after it is entered to create the transaction and then disbursed in order to pay the creditor.

9. What constitutes each bill status in the processed tab?

The status of bills appearing in the processed tab will display here for two reasons:

• Processed: Bill has been paid in full and does not require any further action against it.
• Written Off: The Bill has had a portion of funds paid towards it and the remaining balance is not required, or a bill payment has been paid and the funds reversed out of the Bill. Since the bill has had transactions against it, we are unable to delete the bill so we can write off with a description of why this was done. You will also have the option to restore a Bill if it was written off in error.

10. What are the rules around how bulk select allows you to select more than you can pay, and prioritises based on due date, then leaves residual bills when funds run out?

When processing bulk bill payments for an owner who has multiple bills, Reapit PM will process the oldest bills first, then will proceed to the newer ones. If it was a situation where there is a newer Bill that needed to be paid over something that has been in the system for a longer period of time, you would need to use the Bill setting to override the withhold setting for an individual bill. Once processed, you can put the withhold back on the original Bill to collect the funds required again to process.

Please navigate to our Bills Knowledge Base article to see how to add and manage bills. https://help.console.com.au/s/article/Adding-and-Managing-Bills