Tenancy Practice Services (TPS) NZ Integration

Overview

TPS (The Tenancy Practice Services Ltd / https://www.tenancy.co.nz/) is one of Console’s integration partners. Among their products they offer a digital Tenancy Applications process, eBundle. Console clients can integrate with this product, and when the integration is activated, the two systems will work together so data entry is minimised and the application process is streamlined.

The integration allows TPS to:

Sync property information that has an application process. An application process is automatically created in Cloud when you have a vacant property or a property has an upcoming vacate date.

Receive applications from TPS to remove the need of double entering data. At present TPS only send applications to Cloud that have been selected as the successful application.

The high level concept of the integration is that when an application process is started in the Console Cloud Applications workflow the property and related information is passed to TPS for advertising. Applications are then processed through TPS and once an applicant is finalised the application is added into Console Clouds Application workflow. You can then create the Cloud agreement without having to re-enter any of the information on the application.

Important information

Only office admins can activate and deactivate the integration

TPS currently only send a successful application back to Console Cloud

Only properties & owners information is synced to TPS when there is an active application process for the property.

Activating the TPS Integration

Go the Console Marketplace

Click on the TPS panel

Click Add to Console Cloud. Only office administrators are able to do this

You will now be guided through the rest of the setup in the activation wizard. This includes;

Viewing a successful application & creating the Cloud Tenant Agreement with the application information.

The Application needs to be marked as successful on the TPS ebunble service.

Go to the Console Cloud Applications workflow

Click on the property in the list

Click on Applications

For the successful application sent from TPS click create agreement

The Console Cloud tenancy agreement will now pre pre-populated with application data sent from TPS ready to carry on your processes as normal without having to double enter the information.

Viewing integration activity

You can see what activity has happened via the integration by viewing the Property Inspection Manager Integration Integration activity log.

Go to the Console Marketplace

Click on the TPS panel

You can now view the activity log for the integration

Deactivating the integration

Go to the Console Marketplace

Click on the TPS panel

Click deactivate. Only the Administrator can deactivate the integration.

Confirm you want to deactivate. Once deactivated. Console Cloud will no longer sync any information to or from TPS