Fraud Detection

Overview

Fraud Detection

You have the ability to enable fraud detection for your Reapit PM office. When fraud detection is enabled, you will receive a report when the system flags items that may require further investigation.

This article runs through how to set up Fraud Detection and the process following the detection of a potentially fraudulent transaction in Reapit PM.

How does Reapit PM Fraud Detection Work?

Reapit PM Fraud detection is run when a disbursement is run and will look at all payments to owners and creditors in the disbursement.

The following rules are applied when identifying potential fraud:

1. if this is the first time that a creditor or owner is being paid since their account details were added
2. if the account details for the creditor or owner have changed since the last disbursement

If a disbursement is identified as being potentially fraudulent, an email will be sent to the nominated email with a list of payments and links to those payments in Reapit PM for review of the change that triggered fraud detection.

Setting up Fraud Detection

1. Navigate to Settings > Office and scroll down to Fraud Detection. Click Enable fraud detection.

2. Enter the Report recipient's name and email. Click Save changes to complete.

3. Fraud detection is now active on your system and the below email will be sent as a confirmation to the nominated report recipient.
4. To turn Fraud detection off, simply untick the Fraud detection switch and click I Understand from the pop-up window. A notification will be sent to the most recent email recipient notifying them of the change.

Investigating Payments

1. If Reapit PM identifies a possible fraudulent payment an email will be sent the to nominated email.

To investigate why click Review Change and View payment.

2. Clicking Review Change you will be taken to the Change log item that relates to the payment in question.
3. Clicking View Payment from the email will take you to the specific payment to the transactions screen. From here you can view the change and if necessary reverse the payment.