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    What is the difference between Unsubscribed, Do Not Contact and Archived Contacts?

    This article will cover the difference between unsubscribed, do not contact and archived contacts in Reapit Sales.

    Reapit SalesUpdated 2026-07-08

    What is the difference between Unsubscribed, Do Not Contact and Archived Contacts?

    This article will cover the difference between unsubscribed, do not contact and archived contacts in Reapit Sales.

    Unsubscribed

    An Unsubscribed Contact is an Active contact that does not wish to receive any marketing material from the Office. They will still appear in all searches however, will not receive any marketing material such as E-Newsletters and Property Updates even if they are ticked as subscribed in the contact card.

    Archived

    An Archived Contact will not appear in the universal or general searches. Archived contacts can only be viewed by ticking the Archived checkbox when performing an Advanced Contact Search. These contacts will remain in the system, however out of view. To reactivate an Archived Contact, search for the contact, open their contact card and continue to change their status.

    Do Not Contact

    Contacts marked with the Do Not Contact status do not wish to be contacted by the Office by any means. These contacts can be viewed when performing an Advanced Contact Search and via the universal search bar. To reactivate an Contact marked with the Do Not Contact status, search for the contact, open their contact card and continue to change their status.

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