E-Newsletter Report

E-Newsletter Report

This article shows how to view and navigate e-Newsletter report in Reapit Sales.

The E-Newsletter report tracks the number of E-Newsletters sent in a certain time frame. The report also provides a detailed list provided sent date, sender, email subject, and the number of emails sent as well as email statistics. Email statistics list the E-Newsletter recipients, when each recipient opened the email, how many times it was viewed by each recipient, report on the Links clicked by your E-Newsletter recipients, and whether they forwarded the email onto someone else.

Note: Staff can view reports on their Emails, E-newsletters, or Auto Emails (Property Alerts) sent. Only Master users can see the Email Analytics for ALL users and Admin users can see emails they have created and sent.

1. Click on Reports from the Main Menu.
2. Click on the General Reports tab then click on Email Report.

3. Enter a Date Range. This report searches using the date the E-Newsletter was sent.
4. Select E-Newsletter from the Email Type drop-down.
5. Click Search.

6. You can see a list of all emails sent in the period and view the number sent, opened, clicked, and bounced.
7. Click Email Subject to preview the template that has been sent out.
8. You may perform the following actions to manage the report:

• Click download icon to download a CSV file
• Print icon to print a report
• Graph icon to take you back to the graph above

9. Click on the Pie Chart Icon next to the corresponding report to view the Email Marketing Statistics Report.

10. You can filter results by Opened, Clicked, Unopened, and Bounced.

Click on the contacts name to quickly view/edit their contact details.

To assist with managing bounced emails;

Bounced email addresses are highlighted in red if the contact’s email address has not been changed/updated since the email was sent.

Contact’s that have had their email address updated after the email was sent is displayed with an asterisk prefixing their new/current email address.