• Reapit SalesProduct docsAustralia's #1 real estate sales CRM

    Add a Contact

    This article runs through how to add a contact in Reapit Sales.

    Reapit SalesUpdated 2026-06-22

    Add a Contact

    This article runs through how to add a contact in Reapit Sales.

    1. A contact can be added to the system via Quick Add in the top right-hand corner or via the Contacts tab. 2. Contact: Create box will appear when an 'add a contact' method is selected. Fill out applicable details on this screen. Note: First name, last name, and Contact class will need to be completed as a minimum. These fields will have a red asterisk*.
    • Title
    • Salutation (If this field is left blank, the contact's first name will be used on letters that are sent from the system)
    • First Name & Last Name (These fields are compulsory unless the contact class 'Business' is ticked)
    • Phone numbers
    • Facsimile
    • Website
    • Email (Reapit Sales automatically checks a valid email address has been entered)
    • Company (This field is compulsory if the contact class 'Business' is ticked)
    • Job Title
    • Residential Address, Postal Address (check box to enter in a postal address)
    • Legal Name
    • Address To

    • Contact Method
    • Anniversary Date
    • Contact and Custom Classes: Search and select from the drop-down to include and exclude standard or custom contact classes
    • Contact Source

    • Assigned Staff (depending on office sharing policies, this can be used to give access).
    • Contact Comments
    • Subscriptions: Newsletters, Property Updates, OFI Times, Auction Reminders, Sales Results, Christmas Cards (Note - Christmas cards subscription is office dependant)

    3. Click Save and Proceed

    Contact card will now be created and will appear on the screen with contact details.

    Notes:

    • Reapit Sales requires either an email address or mobile to eliminate the possibility of duplicates. A contact can still be created with only a phone number or physical address.
    • At least one Assigned Agent is required on each contact.
    • Master Users can see all other user's custom classes.
    • Master Users can remove other users' permission to add new custom classes.
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