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TradeMe - FAQ
This article covers some of the Frequently Asked Questions in relation to the TradeMe and Reapit Sales integration.
Overview
TradeMe - FAQ
This article covers some of the Frequently Asked Questions in relation to the TradeMe and Reapit Sales integration.
***Note: New Zealand Clients Only. This integration requires additional configuration to enable, request Trade Me integration via our Support Team. Note: a TradeMe account with the required subscription to list Real Estate Listings is required to enable this integration.
Q: I have uploaded photos to Reapit Sales and they have not appeared on TradeMe?
A: TradeMe requires images to be sent > processed and then linked to the created listing. Depending on the image size and volumne, processing times can be longer than standard portals.
Q: If a listing is withdrawn, can I change the staus back to available?
A: Once a listing has been withdrawn, your will need to clone/create a new listing to re-advertise the listing. Please speak to TradeMe directly in relation to relisting fees.
Q: I received an error message when trying to create or update a listing?
A: Error messages within the TradeMe window come directly from TradeMe. Please contact the TradeMe support team and include the Reapit Sales support team in the correspondance.
Q: I have re-ordered my photos in Reapit Sales and it has not updated on TradeMe?
A: Once the inital photos have been added to TradeMe when creating the listing you are unable to update the photo order. It is recommended to remove all photos and upload in the new order and re-submit to TradeMe.
Q: How do I update the listing category?
A: If the incorrect category is selected and sent to TradeMe, you will need to withdraw the listing and clone/create a new listing. Once submitted the category is unable to be changed. Please speak to TradeMe directly in relation to relisting fees.
Q: What listing types are supported by TradeMe?
A: Only residential, commerical and rural listings are supported. Business, retirements or car park listings are NOT currently supported and will need to be managed directly through TradeMe
Q: What listing resources are supported by TradeMe?
A: Only property photos and floorplans that orginate from Reapit Sales are supported in TradeMe. Property video links, virtual tours etc will not be displayed on TradeMe.