How to setup Reminders for your Application References
This article will run through how to set up reminders for your references in Applications in Reapit Lettings. Once you have sent a reference request to a referee, to save you having to manually follow up, you can set up automatic reminders
- Click on Messages.
- Click on Applications
- Click on References.
- Select Reminders.
- Select the Reminder Type from the drop down
- Click on Add New Reminder.
- Enter the Frequency amount the select either Days or Hours. If Hours is selected, the frequency set will only occur between 9am-5pm.
- Select the Maximum number of requests. This includes the initial request, therefore if you choose 3 as your number it will send the initial reference request and then automatically send a reminder twice.
- Select the recipient, Tenant, Agent and Referee and contact method email and/or SMS.
- Make changes to the Message as required.
- Click on Save.