• Reapit LettingsProduct docsStronger growth starts with smarter lettings

    People, Messages & Settings

    2Apply New Application Notification to AgentUpdated 2026-04-21

    This article will provide you with an overview of the notifications generated upon the submission of rental applications by prospective tenants through the 2Apply platform. It will also provide guidance on the steps to access and activate these notifications within your account.

    Accessing the Notes GridUpdated 2025-12-05

    This article will run through how to access notes within your account

    Add or Delete Application TasksUpdated 2025-12-16

    This article will run through how to add or delete application tasks

    Allow Duplicate Inquiries - RentalsUpdated 2026-04-21

    This article will run through how to allow duplicate enquiries for rentals within Reapit Lettings.

    Applications on Vacant Properties HighlightedUpdated 2025-12-17

    This article will run through how to flag applications on vacant properties within your account in Reapit Lettings.

    Applications Settings - 2ApplyUpdated 2026-04-21

    This article will run through the settings behind 2Apply

    Applications Settings - Application CategoriesUpdated 2026-04-21

    This article will explain how to Create and Assign Application Categories within Reapit Lettings The processes in this article include: How to Create an Application Category How to Assign an Application Category

    Applications Settings - GeneralUpdated 2025-12-17

    This article will investigate the settings behind applications

    Applications Settings - ReferencesUpdated 2025-12-18

    This article will run through the application settings for references in Reapit Lettings.

    Applications Settings - Status RulesUpdated 2026-04-21

    This article will run through the application settings for Status Rules in Reapit Lettings.

    Auto Unsubscribe if there isn't an Unsubscribe Link in EmailUpdated 2025-12-08

    This article will run through how to auto unsubscribe if there isn’t a subscribe link in email

    Auto-update Application Status RuleUpdated 2026-04-21

    The article will run through the process by which an active application in Reapit Lettings is automatically removed from the shortlisted queue following a specific status update.

    Automatically Send a Reference to Current Referees onlyUpdated 2025-12-18

    This article will run through how to automatically send a reference to current referees only in Reapit Lettings.

    Bulk Status UpdaterUpdated 2026-04-21

    This article will run through how to use the Reapit Lettings Bulk Status Updater to update statuses for all applications that you have across all properties within your account.

    Capturing Enquiries From Domain (Domain API)Updated 2026-04-29

    This article will run through how to capture enquiries from Domain by authorizing your Domain Agency ID in Reapit Lettings.

    Capturing Enquiries from Zango (Zango API)Updated 2026-02-12

    This article will run through the enabling of the Zango API to allow the capturing of Zango enquiries within Reapit Lettings.

    Configuring Travel Times SettingsUpdated 2026-01-29

    This article will walk you through how to configure travel time settings in the system, which are crucial for calculating the travel time required by a Team Member to move from one inspection to another in Reapit Lettings.

    Control the Ability to Apply Without InspectingUpdated 2025-12-17

    This article will run through how to enable settings for prospect tenants to apply for a property without inspecting in Reapit Lettings.

    Create a Tenant Agreement using an Approved Application from Reapit Lettings to Reapit PMUpdated 2026-04-21

    This article will guide you through the process of creating a tenant agreement in Reapit PM following the successful approval of an applicant in Reapit Lettings

    Create and manage an Ideal WeekUpdated 2026-01-27

    This article will guide you through how to effectively implement and manage the Ideal Week system to streamline scheduling and enhance tenant engagement in Reapit Lettings.

    Creating Listing Templates in Reapit Lettings UploaderUpdated 2026-06-23

    This article will run through how to create an Uploader Template to use when listing a new property within your account in Reapit Lettings.

    Displaying External Statuses on 2Apply DashboardUpdated 2026-02-18

    This Reapit Lettings article will run through how to choose what statuses will display externally on the 2Apply dashboard. Once External Statuses are set up, the tenant dashboard will reflect these, providing applicants clear indication of the progress.

    Enabling and Loading TPS ApplicationsUpdated 2026-04-21

    This article will run through enabling and loading TPS Applications. through Reapit Lettings. Note: New Zealand clients only.

    Enabling the Editing of Automatic Reference RequestsUpdated 2025-12-18

    This article will run through how to enable the editing of automatic reference requests within your account in Reapit Lettings.

    FLK it over IntegrationUpdated 2026-04-21

    This article will run through how the FLK it over integration works and how to set it up

    Generate and Send Owner PDFUpdated 2025-12-17

    This article will run through how to generate and send an owner PDF within your account in Reapit Lettings.

    How to Activate Tenant ChecksUpdated 2025-12-16

    This article will outline the requirements for tenant checks and guide you through the activation process in Reapit Lettings.

    How to Add the Group Size Question to the Register PageUpdated 2026-06-23

    This article will run through how to add the group size question to the register page within Reapit Lettings.

    How To Add, Edit or Delete Status RulesUpdated 2026-04-21

    This article will run through how to edit, delete, or add additional status rules in Reapit Lettings.

    How To Assign Properties To An Existing OwnerUpdated 2025-12-04

    This article will run through how to assign properties to an existing owner within your account

    How to automatically change a listing from Draft to Early Bird Listed or ListedUpdated 2026-02-23

    This article will run through how to enable the setting to automatically change a listing from Draft to Early Bird Listed or Listed.

    How To Automatically Inactivate Enquiries On Status ChangeUpdated 2026-04-21

    This article outlines the process for automatically deactivating applicant inquiries for properties under your management once their applications have been processed in Reapit Lettings.

    How to automatically make a Tenant inactive when marked as Not ApplyingUpdated 2026-01-23

    This article will run through how to automatically make a Tenant Inactive when marked as Not Applying in Reapit Lettings.

    How to Create a New Rental PropertyUpdated 2025-12-05

    This article will run through how to create a new rental property within your account

    How to Create a New User & Team MemberUpdated 2026-04-08

    This article explains how to create a new User and Team Member in Reapit Lettings.

    How To Create and Edit an OwnerUpdated 2026-04-21

    This article will run through how to create and edit an owner

    How To Disable Or Enable Owner ContactUpdated 2026-04-21

    This article will provide a comprehensive guide on editing owner details and toggling the system's ability to contact the owner

    How to Disable the REA Button per Listing AgentUpdated 2026-04-21

    The REA ‘Request an inspection’ button appears on your realestate.com.au page and allows prospective tenants to book in for inspections that have already been created, or to enquire about the property in general. This button is usually enabled for all listings within your office, however, if a particular listing agent doesn't want this button on their listings, it can be deactivated. This article will run through how to disable the REA button per listing agent in Reapit Lettings.

    How To Edit An Application Status Message and Add an Attachment or the Rental ListUpdated 2026-04-21

    This article will run through how to edit the status messages for applications in Reapit Lettings. The processes in this article include: How to Edit a Status Message How to Upload New Attachments How to Include Attachments in a Status Message

    How to Edit Application Identification Document PointsUpdated 2025-12-17

    This article will guide you through the process of adjusting the minimum value assigned to the Application Required Score, customising points allocated for various types of identification documents, and creating or viewing application categories within your account

    How to Edit Messages (Letting) TemplatesUpdated 2026-01-23

    This article will run through how to edit letting message templates within your account in Reapit Lettings.

    How to Edit the 'Default' Status Assigned to Applications When they are Loaded into Reapit LettingsUpdated 2026-04-21

    This article will run through how to edit new applications Default Status when they're imported into your account

    How to Edit User DetailsUpdated 2026-04-21

    This article will guide you through editing user details within Reapit Lettings.

    How to Enable Onsite Owner ReportingUpdated 2026-06-23

    This article will run through how to enable onsite owner reporting which will allow inspectors the ability to email owners a report of the relevant activity in Reapit Lettings

    How to Export Data into ExcelUpdated 2026-04-21

    This article will run through how to export data into Excel from Reapit Lettings. There is the ability to enable an export button on a per-user basis which allows Users to export certain data from Reapit Lettings products.

    How to Merge Properties TogetherUpdated 2026-06-16

    This article will run through how to merge duplicate properties within your Reapit Lettings account.

    How to Merge Team Members TogetherUpdated 2026-04-21

    This article will run through how to merge team members together within Reapit Lettings.

    How to Prefill Property Disclosure StatementsUpdated 2026-06-02

    This article will cover prefilling the property disclosure statements in Reapit Lettings.

    How To Print All Properties On The Vacancy ListUpdated 2025-12-04

    This article will run through how to print all properties on the vacancy list

    How to Set a Non-Trading TimeUpdated 2026-06-23

    This article will run through how to set a non – trading time in Reapit Lettings

    How to set the Application Comparison DefaultsUpdated 2025-12-17

    This article will run through how to set application comparison defaults within your account in Reapit Lettings.

    How to Setup a New Inspection Task for Reapit ViewingsUpdated 2026-06-23

    This article will run through how to setup a new inspection task for Reapit Viewings within your account in Reapit Lettings

    How To Setup A New Tenant Question For Reapit ViewingsUpdated 2026-01-28

    This article will run through how to setup a new tenant question in Reapit Viewings

    How to Setup Company ApplicationsUpdated 2026-06-22

    This article will run through how to setup company applications in Reapit Lettings.

    How to Setup Entry NoticesUpdated 2026-06-23

    This article will run through how to setup entry notices in Reapit Lettings. The processes in this article include: How to Enable Entry Notices How to Manage Electronic Signature for Entry Notice

    How to Setup Hours Before Inspection ReminderUpdated 2026-06-23

    This article will run through how to setup inspection reminders - Hours Before Reminders within your account in Reapit Lettings

    How to Setup REI Forms & ADL Forms IntegrationUpdated 2026-06-28

    This article will run through how to set up REI Forms Integration within Reapit Lettings. This includes: • Setting Up Form Integrations • REI / Forms Live • ADL Forms

    How to setup Reminders for your Application ReferencesUpdated 2026-04-21

    This article will run through how to set up reminders for your references in Applications in Reapit Lettings. Once you have sent a reference request to a referee, to save you having to manually follow up, you can set up automatic reminders

    How to Sync Inspections into your Email CalendarUpdated 2026-04-21

    This article will run through how to sync inspections from your account to your Office 365 or Google calendar With Reapit Lettings. The process in this article include: Configuring your staff Office 365 Calendar Configuring your staff Google Calendar

    How to Sync Your Calendar with Office 365/OutlookUpdated 2025-12-03

    This article will run through how to sync your calendar with Office 365/Outlook

    How to Toggle Between Parent/Child AccountsUpdated 2026-04-22

    This article will cover toggling between parent-child accounts in Reapit Lettings.

    How to Upload Projects to your REA Project ProfileUpdated 2026-02-23

    This article will run through how to upload a project listing to your Projects profile on realestate.com.au.

    How to Use Display AddressesUpdated 2025-12-04

    This article will run through how to use display addresses in Reapit Lettings.

    How to use the Transfer Portfolio FeatureUpdated 2026-04-21

    This article will run through how to use the transfer portfolio feature within Reapit Lettings.

    How To View A Map Of All Your PropertiesUpdated 2025-12-04

    This article will run through how to view a map of all your properties in Reapit Lettings.

    How to Watermark a PhotoUpdated 2026-02-23

    This article will run through how to watermark a photo prior to uploading so the photo’s cannot be used by other agencies

    Ideal Week vs CalendarUpdated 2026-01-27

    This article explains the functionalities of Ideal Week and Calendar within the system, detailing their purposes and how they operate in Reapit Lettings.

    Importing Referrers into Lettings BDMUpdated 2026-01-28

    This article will run through how to import Referrers into Lettings BDM within Reapit Lettings

    Logging in to Reapit Lettings with Reapit ConnectUpdated 2026-04-21

    This guide outlines the processes for logging in, resetting passwords, and managing users in the Reapit Lettings system once connected to Reapit Connect

    Managing Users in Reapit Lettings with Reapit ConnectUpdated 2026-04-21

    This article explains how to manage user accounts in Reapit Lettings with Reapit Connect enabled.

    Prequalification QuestionsUpdated 2026-06-23

    This Reapit Lettings article will explain prequalification questions and provide guidance on how to activate them in your account.

    Proof of Balance document type for AppChecker (VIC Agents)Updated 2025-12-17

    This article will run through how you can extend the opportunity to potential tenants to furnish a Proof of Balance in lieu of a conventional bank statement in Reapit Lettings.

    Reapit Lettings (IRE) / Reapit PM (Console Cloud) IntegrationUpdated 2026-04-21

    This article will run through how to activate integrations between Reapit Letting and Reapit PM

    Reapit Lettings IntegrationsUpdated 2026-04-21

    The following page outlines some of our integration partners.

    Reapit Lettings Uploader Failed Upload ReportsUpdated 2026-02-23

    This article will run through how to enable the setting to send a failed listing email to someone in your office.

    REI Forms Lease Extension (SA Clients Only)Updated 2026-04-21

    This article will run through the Lease Extension setting for REI Forms.

    Request and Access Logs Available for Disclosure Statements (VIC)Updated 2025-12-04

    This article will run through how to request and access logs available for disclosure statements

    Required Fields on Register Page SettingsUpdated 2026-06-23

    This article will run through how to enable required settings for prospective tenants when registering interest within your account in Reapit Lettings

    Set Auto Request for Disclosure Statement Sending (VIC)Updated 2026-06-23

    This article will run through how to set auto request disclosure statement sending in Reapit Lettings. This feature is available only for properties in Victoria.

    Setting the Acceptable Income RatioUpdated 2025-12-17

    This article will run through how to set the acceptable income ratio in Reapit Lettings.

    Setting Up an Office Email Signature TemplateUpdated 2026-04-21

    This article will run through how to create an email office signature template in Reapit Lettings for staff members within your account.

    Setting Up and Using the PortalLink Merge FieldsUpdated 2026-06-23

    The PortalLink merge field can be inserted into messages and will link prospective tenants back to the listing advert on whichever portal you choose. This article will run through how to set up and use the PortalLink merge fields.

    Setting Up Reference Questions for ApplicationsUpdated 2026-04-21

    This article will provide insights into utilising reference options to customise reference checks for self-employed applicants and automate the sending of these references upon receipt of their application

    Setting up Templates to Message ApplicantsUpdated 2026-06-22

    This article will run through how to set up template to message applicants in Reapit Lettings.

    Show Application Pending Properties SettingUpdated 2026-06-23

    This article covers the Show Application Pending Setting and functionality within Reapit Lettings.

    TICA IntegrationUpdated 2026-04-21

    This article will comprehensively explore the Applications section within your account, demonstrating the seamless integration of their application product with TICA for reference checking

    Trading Reference Australia (TRA) IntegrationUpdated 2026-04-21

    This article will run through enabling the TRA integration in Reapit Lettings.

    Undeliverable EmailsUpdated 2025-12-08

    This article will run through some frequently asked questions around undeliverable emails and what may cause it to not deliver

    Update Property Data from Realestate.com.auUpdated 2025-12-03

    This article will run through how to update property data from Realestate.com.au

    User Logins and Team MembersUpdated 2026-04-21

    This article outlines processes to create and manage User Logins and Team Members withing Reapit Lettings.

    Using and Generating QR Codes for Contactless InspectionsUpdated 2025-12-05

    This article provides a comprehensive guide on generating and utilising QR codes for contactless inspections within your account

    Using the NPS (Net Promoter Score) Survey ToolUpdated 2025-12-08

    This article will run through how to use the Feedback Tool, which can help measure customer experience and loyalty

    Using the Reapit Lettings / Reapit PM IntegrationUpdated 2026-07-24

    This article outlines the Matching Contact and Property Records, and Lead Data Send to Reapit PM process related to the Inspect Real Estate / Reapit PM Integration.

    VIC Reforms: Property Disclosure Statement User GuideUpdated 2025-12-18

    This article will run through the Property Disclosure Statement for Victoria

    Video Tour Required SettingUpdated 2026-06-23

    This article covers the Video Tour Required setting in Reapit lettings. The processes in this article include: Video Tour Required Setting Applying the Video Tour Required setting to a Property.

    Viewing Sent Invoices & Updating Invoice InformationUpdated 2025-12-08

    This article will run through how to view sent invoices and update invoice information

    What are Smart RepliesUpdated 2026-01-23

    This article will run through an overview of smart replies and how to enable them within your account in Reapit Lettings.

    What is Facebook Pixel and How To Set It UpUpdated 2026-01-23

    This article will run through what Facebook Pixel is and how to set it up in Reapit Lettings.

    What is the 'REA Hits'?Updated 2025-12-04

    This article will provide you with an overview of REA hits and how to review them within Reapit Lettings.

    What is the 'Successful' status for an ApplicationUpdated 2026-04-21

    This article will explain the components of a successful application status and outline how you can customise the messaging in Reapit Lettings. If an application has been approved, payment made, and the application finalised it will be set to a particular status. This is the Approved/Successful Applications status. The Approved/ Successful status is triggered once the tenant has paid the deposit on the property, subsequently the application is then finalised.

    What is the Extract Features Button?Updated 2025-12-04

    This article provides an overview of the Extract Features button, explaining its functions and demonstrating how to effectively use it in Reapit Lettings.

    What Is The On VL EmailUpdated 2025-12-03

    This article will run through what the on VL list is

    What is the Reapit Lettings File Verification Code email?Updated 2026-04-21

    This article will provide you with an overview of the Reapit Lettings file verification code and outlines what you should anticipate during the verification procedure.

    What is the Video Tour Link Phrase and How to Update itUpdated 2026-06-23

    This article will discuss what is the video tour link phrase and how to update it in Reapit Lettings

    What To Do If An Owner Has Multiple EmailsUpdated 2026-04-21

    This article will run through how to store multiple owner emails within your account

    Why is My Ideal Week Not Working?Updated 2026-01-27

    This article will run through why your ideal week may not be working correctly in Reapit Lettings.

    Why isn't the QR Code Working? (Troubleshooting Guide)Updated 2026-04-21

    This is a troubleshooting guide for why the QR code is not working

    Working with Delay TimesUpdated 2026-06-22

    This Reapit Lettings article will run through what delay times are, why and when you would use them and where you would use them in your account.