Sales - Analytics + Reports Summary Part 2

This article encompasses the following key reports:

Part 1 Article

• Agent Commission Report
• Business KPI Report
• Geographical Breakdown Report
• Property Performance Report
• Sales Report
• Staff Performance Report
• Stocklist Report

This Article:

• Group KPIs Report
• Campaign Activity Report
• Projects Report
• Calls Analysis Report
• Agent Benchmarking Report
• Leaderboard Report
• Property Overview Report
• Referrals Report

Additional Information:

• Using Pulse in Analytics+
• Extract and Export Information

See Part 1 of this article: https://help.reapit.com.au/s/article/Sales---Analytics-Reports-Summary-Part-1

Group KPIs Report

Purposes and Benefits of Group KPIs Report:

Provides an overview of data to compare performance across a range of KPIs

Group KPI Charts

• Sales Written

• Commission

• Avg Days on Market

• Appraisals

• Presentations

• Listings

• Call Attempts

• Call Connects

• Contacts Created

Campaign Activity Report

Purposes and Benefits of the Campaign Activity Report:

Provides insight into the property activity data and feedback.

Campaign Activity Charts

• Property Details

• Activity Analysis

• Prospective Buyer Feedback Breakdown

• Feedback by Last Interaction and Interest Level

Projects Report

Purposes and Benefits of the Projects Report:

Provides a list of the property details for projects along with stages and status.

Projects Report Charts

• Property Details
• Avg List Price
• Avg Sale Price
• Avg Days on Mkt
• Conditional Status
• Stocklist Details

Calls Analysis Report

Purposes and Benefits of the Projects Report:

Provides reports and insight into call data that has been captured.

Calls Analysis Charts

• Call Attempts
• Connected Calls
• Voicemail
• Unanswered
• Inbound Calls
• Calls by Day of Week
• Connections v Appointments
• Call Attempts: Day Trend
• Call Attempts: Hour Trend

Agent Benchmarking Report

This report provides a clear view of how an office and each of its agents are performing against agencies operating in the same localities. Track key metrics such as:

• Sales
• Listings
• Appraisals
• Presentations

All of these metrics can be viewed alongside an 18-month trend.

Leaderboard Report

This report highlights all performers across sales, listings and appraisals, with a clear leaderboard highlighting an office’s top three agents by sales volume. It also introduces the ‘Property Stars’, showcasing standout sales.

Property Overview Report

This report gives agencies a single, clear view of all your active listings, alongside their activity levels which include:

• Days since the last and until the next inspection
• Inspection attendees
• Enquiries

Referrals Report

This report provides visibility into all referral activity occurring between offices within the same Reapit group. It consolidates both inbound and outbound referrals, so users can track how clients move through the network and which office or agent is currently responsible for progressing the opportunity.

Pulse in Analytics+

Pulse offers a streamlined solution for you to effectively manage your KPIs and key metrics, irrespective of the number of dashboards in use. By integrating essential KPIs from diverse dashboards into the Pulse page, users gain a comprehensive and centralised view of your data within a singular location.

Additional Information

To extract reporting data from Analytics+, click on the three action dots at the top right of any reporting data table. Then, select the desired format to download: Image, CSV, PDF, or Excel file.