Reapit Verify - Case Creation

This article covers how to initiate, manage and trigger know your customer checks for a contact by creating a case in Reapit Verify. This is used when you need to verify a vendor, buyer, or other related party against your AML/CTF requirements.

The process in this article includes:

• Creating a Case

Creating a Case

This process outlines how to create a new case in Reapit Verify. https://verify.reapit.com.au/

1. Select Create case.
2. Search and select the Property Address.

Note: If the address does not appear, click on Enter Manually to complete the details.

1. Select + Add a Verification. For multi-site offices, select the required office.
2. Select the Contact type and Role. Select the Listing Agent.
   Note: If the agent does not appear, click on Enter Manually to complete the details.
3. Enter first name, last name, email address, and mobile number.
4. Choose the Verification type:

• Simple verification: Basic ID Checks.
• Advanced check: Biometric Face-Match and ID verification.

1. Select Add verification.
2. Options:

• To add more people, select Add another verification and repeat the previous steps.
• Add notes to the case.

1. Select Create case.
2. A SMS is sent automatically to each person added for verification.
3. Once the contact completes the checks, the status updates to show completion.