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    Template Settings

    This article will show you how to edit Buyer's and/ or Tenant's Auto Response

    Content+Updated 2026-05-01

    Autoresponder Template Settings

    Note: Admin users only.

    The process in this article include:

    • Editing Buyer's and/ or Tenant's Auto Response

    Editing Buyer's and / or Tenants Auto Response

    1. Click on Content.
    2. Click on Template Settings.
    3. Choose either the Tenant or Buyer Pencil Icon.
    4. Modify the default message and subject line according to your business needs.
    5. Add a link to the email body by right-clicking, selecting the link icon popup, or using the Ctrl+K shortcut as required.
    6. To finalise, click Save to confirm your autoresponder content.

    Note:

    Be aware that unique merge codes in the email template are crucial.

    • {contactName}
    • {listingAddress}
    • {agentName}

    If these are removed, you may need to contact support for assistance.

    Note: By navigating to the question mark next to each line item, you will find a description of that particular section functionality.

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